In my experience, the majority of Minnesota work comp claims “fly under the radar”, meaning there are no lawyers involved, no major disputes, no conferences or trials with the work comp judges, no settlements, etc. Claims involving minor injuries with fast recoveries typically are opened and closed relatively quickly without any involvement in the legal system. The goal of the work comp system is to quickly and efficiently compensate an injured worker for his or her injuries, pay the medical bills and return the injured worker to work as soon as possible. When that happens, everyone wins and the system works.
Unfortunately, not all work injury claims are that simple. When a case becomes complicated or problems arise, that’s when our office typically receives a call from an injured worker with questions or concerns. Sometimes we can simply provide information or answer some basic questions about the work comp system. In other cases, we are hired to represent the injured worker in a disputed claim with the insurance company.
There are some basic things that you can do when you have been hurt at work to avoid problems or disputes with the insurance company. Please keep in mind that these are generalizations and certainly don’t apply to every case. Each and every work comp claim is different, depending upon the employer, the insurer, the injured worker, the average weekly wage, the nature and extent of the injuries and a host of other potential factors . However, a few simple pointers can help make the claim proceed more smoothly in many cases.
1. Report the Injury Promptly and Accurately.
One of the most important things you can do if you suffer a work injury is to report the injury promptly to your employer or a supervisor. There are time limits for giving notice and if you wait too long your claim may be lost forever. Most employers will have a form to fill out but it is most important that you simply notify the employer of the work injury as soon as it happens. If you have an injury or health problem that was not caused by a specific incident but you believe it was caused by your work activities, you still need to give your employer notice that you believe you have a work related injury. (For more information, please see our previous post regarding repetitive injuries)
Accuracy in reporting the injury is also important. If you suffer an injury and are having symptoms in your neck, back, elbow, knee and wrist, make sure to list each and every body part on any notice of injury or injury report. If you develop symptoms in a new body part after the injury, promptly give notice to your employer that you are also claiming an injury to the new body part.
2. Promptly Seek Medical Attention for a Work Injury or a Work Related Medical Condition.
If you are like most people, you probably don’t visit the doctor any more often than is absolutely necessary. However, it is important to your claim that your injury or medical condition is documented early and accurately. If the claim is denied, you will need to prove your case and the best way to do so is to have medical records documenting that you reported the injury or condition to your doctor right away.
It’s also important that you make sure your doctor understands each and every injury or condition you are claiming and how they relate to your work injury or activities. The initial medical records are often crucial in disputed work comp claims and can make or break your case.
3. Keep Your Doctor Up-to-date on Your Symptoms and Work Activities.
If you continue to work with restrictions after the injury, make sure to let the doctor know if the job is aggravating your injury or if you are unable to perform your job duties. Your doctor can modify restrictions or the issue can be addressed with the employer and insurer early on in the process before it becomes a bigger problem.
4. Follow Your Doctor’s Advice.
If your treating doctor recommends physical therapy or other types of treatment, follow through with those recommendations. This is not only a good idea if you want to recover from the injury but it will also help keep your doctor supportive of you and your claim. At some point, a dispute may arise and you or your lawyer may need to ask the doctor for a medical report. The doctor is much more likely to be helpful if you have been compliant with his or her treatment recommendations.
5. Don’t Quit Your Job or Refuse a Job Offer Without Consulting a Lawyer.
If you become frustrated or angry with the employer or the work comp insurance company, you may decide to simply quit the job and walk away. This can have a significant impact on your entitlement to work comp benefits now and in the future. Before you do anything rash, contact an attorney to get some information about your rights as an injured worker. If you quit the job and then contact an attorney, it may be too late for the attorney to help you.
6. Be Aware of Surveillance.
In many cases, if the insurance company suspects that you are exaggerating your symptoms or being less than honest about your claim, they may hire an investigator to perform surveillance. This typically involves someone following you around and taking pictures or video of you performing daily activities at home or in your community. Video evidence which shows you performing activities outside of your doctor’s restrictions can be very damaging and may jeopardize your entire claim. If you have work restrictions, to be safe you should always assume that someone is watching you away from work and you should keep those restrictions in mind at all times.
These are just a few suggestions to keep in mind if you have been injured at work. Keep in mind that the work comp insurance company has experienced claim adjusters and attorneys looking out for their interests. They are not looking out for you, they are looking out for the insurance company’s bottom line. If you have any questions or concerns about a work injury claim, it’s always a good idea to consult with an experienced work comp attorney to learn about your rights. At Bradt Law Offices, we provide a free consultation on all Minnesota work comp claims. We have been helping your friends and neighbors with work comp claims throughout all of northern Minnesota for more than 30 years. Please don’t hesitate to call or contact us at any time with questions or if you need help.
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